FAQ

With over 15 years in the North Rocks Shopping Centre, ADU is well renowned for offering Quality Swimming Lessons in a Convenient location in a Comfortable and state of the art purpose built Learn to Swim Pool Our award winning program is testament to the fact that we are passionate about developing great swimming skills and educating children and their families on how to be safer in and around the water

We are located in the North Rocks Shopping Centre, down the stairs from Donut King and in between the Orange and Green carparks.The most convenient entrance to our facility is the entrance on New North Rocks Road

At ADU, we offer a range of programs/levels for all ages from 4 months old to school-aged.

  • Bond in the Pond 4-6 months
  • Babies & parents 6-24 months
  • Infants/preschooler 2 – 5 years
  • School-aged
  • Squads
  • School Holiday programs
  • Aqua Aerobics
  • Independent walking and swimming for Adults

Simply send us your voucher via email along with your child’s date of birth or see our lovely staff in the office.

ADU lessons run within the school terms and breaks over the holidays. We offer School Holiday programs and require a minimum of 3 lessons in the same week.

We close over the Christmas and New Year periods.

Holiday Intensive classes allow those who are super close to moving to the next level to fine-tune those skills required to advance as well as catering for those who are time poor during the school term and would prefer the holiday times to focus on lessons

Yes, all ADU teachers are AUSTSWIM certified and continue with professional development opportunities to boost their knowledge and keep up to date with new techniques. Our teachers also hold relevant extension qualifications if teaching infants or swimmers with special needs

The pool is heated to 32 degrees all year round – the perfect temperature for our swimmers to be comfortable in the water

Each child will learn at their own pace therefore we cannot give a time frame, but we can guarantee that every lesson your child will be challenged and will be working towards specific goals set for their particular level Swimming all year round and ensuring that you miss as few lessons as possible, will help your child to achieve their swimming goals quicker

ADU does not use fixed flotation such as back bubbles or arm bands as these devices may create a false sense of security for both the parent and the child.

Kickboards, noodles, aqua mats and other equipment may be used in lessons to provide freedom of movement and to assist with mobility.

Our pool has an automatic dosing system that tests the water every 6 minutes and then doses chemicals accordingly. Our sanitation system is state of the art with a combination of Chlorine, UV and Ozone. On top of this, we vacuum the pool every evening and send a sample of our pool water away for biological testing once a month.

Yes – supervision before the lesson begins and after the lesson finishes is the guardians responsibility. We do recommend that you stay and observe your child in their lesson as an added layer of supervision and to also see their progression. Children who are not in lessons MUST be supervised by their guardian ant all times

We are a Child Safe organisation with all staff holding current Working with Children Checks. Please see our code of conduct here.

If the time and space is available, we can change the lesson time for you on a permanent basis for the remainder of the term.

You can cancel your lessons at any time and from the time you notify us that you are canceling, we will refund you from that point on, minus one lesson administration fee.

Alternatively, if you wish to return to us, we can keep the money in your file for future use and you will not be charged an administration fee.

ADU does not offer make-ups.

If you are aware that you will be missing 3 consecutive lessons, we can offer you a 50% credit for those lessons missed towards the following term

We understand the importance and excitement of documenting your child’s progress. Please respect everyone’s privacy and please ask before taking a picture if you are going to capture another person in your shot.

All children that have hair that is long enough to tie back, are strongly encouraged to wear a swimming cap.

We do have a limited amount of spots for 1 on 1 lessons for children who require additional assistance or with NDIS funding. Please contact our staff to discuss your requirements